This Cookie Policy explains how SmsFactory uses cookies and similar tracking technologies (collectively, “cookies”) when you visit our website or use our services. By using our website or services, you consent to the use of cookies as described in this policy. If you do not agree to the use of cookies, you should disable them or refrain from using our website and services.

What are Cookies?

Cookies are small text files that are placed on your computer or mobile device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Cookies can be “persistent” or “session” cookies:

• Persistent Cookies: These cookies remain on your device for a specified period, even after you close your browser. They are used to remember your preferences and settings for future visits.
• Session Cookies: These cookies are temporary and expire when you close your browser. They are used to track your actions during a single browsing session.

How We Use Cookies

We use cookies for the following purposes:

• Strictly Necessary Cookies: These cookies are essential for the operation of our website and services. They enable you to navigate the website, access secure areas, and use essential features, such as logging in to your account and processing payments. Without these cookies, our services cannot function properly.
• Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often and if users receive error messages. This information is aggregated and anonymous, and it is used to improve the performance and usability of our website.
• Functionality Cookies: These cookies allow our website to remember choices you make (such as your username, language, or region) and provide enhanced, more personalized features. They may also be used to provide services you have requested, such as watching a video or commenting on a blog.
• Analytics Cookies: We use analytics cookies, such as those provided by Google Analytics, to collect information about how visitors use our website. This information helps us understand user behavior, improve our website, and measure the effectiveness of our marketing campaigns. The data collected is generally aggregated and anonymized.

Third-Party Cookies

We may also use cookies from third-party service providers, including:

• Twilio: As a reseller of Twilio’s services, our website and services may use Twilio cookies for functionality related to SMS messaging and communication. These cookies are governed by Twilio’s own cookie policy.
• Google Analytics: As mentioned above, we use Google Analytics for website analytics. Google Analytics sets its own cookies, which are governed by Google’s privacy policy.

Managing Cookies

You have several options for managing cookies:

• Browser Settings: Most web browsers allow you to control cookies through their settings. You can typically configure your browser to:
  • Block all cookies.
  • Block only third-party cookies.
  • Allow all cookies.
  • Delete cookies when you close your browser.
  Refer to your browser’s help documentation for instructions on how to manage cookies.
• Cookie Consent Tools: Some websites use cookie consent tools that allow you to manage your cookie preferences directly on the site.
• Opt-Out of Specific Services: Some third-party service providers, such as Google Analytics, offer their own opt-out mechanisms. You can usually find these on the provider’s website.

Important Note: Disabling cookies, especially strictly necessary cookies, may affect the functionality of our website and services. Some features may not work correctly, and you may not be able to access certain areas of the site.

Changes to this Cookie Policy

We may update this Cookie Policy from time to time. We will notify you of any material changes by posting the new Cookie Policy on our website and updating the “Effective Date” at the top of this notice. You are advised to review this Cookie Policy periodically for any changes.

Contact Us

If you have any questions about this Cookie Policy, please contact us at contact@sms-factory.com.